Haverford Systems, Inc.
152 Robbins Road
Downingtown, PA 19335
USA
July 20, 2020
Dear Partners,
We hope that you and your families have been staying well as we all continue to navigate these uncertain times.
First of all, thank you. For your partnership, your support, and your trust, thank you.
This pandemic has disrupted supply chains across the globe, and ours has been no exception. While the root
cause of these disruptions has been outside of our control, we take full responsibility for the impact the
resulting delays have had on you and your business.
We are doing everything possible to shorten lead times and meet growing demand. However, it is important to
acknowledge that in this environment, delays are likely to continue for some time – particularly in light of the
unprecedented growth in our segment.
As your partner, we are dedicated to helping you meet the needs of your customers. Above all else, we are here
for you, and for them. Though these times may be challenging, we promise to always be accessible and upfront
in helping you manage them.
Thank you,
Patrick Kirby
Business Development
HSI, Inc.