Dear Partners,

We hope that you and your families have been staying well as we all continue to navigate these uncertain times.

First of all, thank you. For your partnership, your support, and your trust, thank you.

This pandemic has disrupted supply chains across the globe, and ours has been no exception. While the root cause of these disruptions has been outside of our control, we take full responsibility for the impact the resulting delays have had on you and your business.

We are doing everything possible to shorten lead times and meet growing demand. However, it is important to acknowledge that in this environment, delays are likely to continue for some time – particularly in light of the unprecedented growth in our segment.

As your partner, we are dedicated to helping you meet the needs of your customers. Above all else, we are here for you, and for them. Though these times may be challenging, we promise to always be accessible and upfront in helping you manage them.

Thank you,

Patrick Kirby
Business Development
HSI, Inc.